Product Description
Live Chat Support Services for your website 24x7.
3 Support Persons in 8 hours shifts.
Email : info@graphyne.com for discussion.
Our Live Chat Support enables the representative to make customers available with web alliance and co-browsing help. Live chat support Services offers live sales and service to the visitors of your website. Live support will reduce your telephone support costs and will offer answers to your customers’ queries with our Offshore Outsource Live Chat Support.
How does live chat support work?
Live chat support services are carried out as follows. When a visitor to your website wants some information or has any query they simply click on the live chat button present on your website. This will initiate the live chat session.The customer care executives will also be able to cross-sell and up-sell your products when they answer your customer’s queries by using our Live Chat Service.
Offshore 24X7 Live Chat Support
• Dedicated 24 X 7 Chat Support services for products/services.
• Certified people are provide quality support to customer's queries. .
• Extensive knowledge base to answer customers' queries quickly and efficiently.
• Services at affordable and competitive prices using globally recognized Offshore Outsourcing Model.
Live Web Chat Highlight
• Access to a complete solution with best in class Live Person technology and highly trained chat specialists. • Increase online conversions and customer acquisitions with real-time assistance.
• Market promotions and discounts directly to online visitors through Proactive Chat.
• Raise customer satisfaction levels through convenient 24/7/365 customer service.
Typical Performance Matrices Across Live Person Clients
• Shopping Cart Conversion Rate: 18-20% increase in conversion rate
• Customer Satisfaction Rating: 90% are very satisfied with interaction
• Opt-in Email Rate: 25% of chatters opt in to receive future communications
By providing Live Chat Support to the customers, we can understand their concerns precisely, offer them live chat help, Online Chat Service , Offshore Live Chat Customer Service , Live Chat Support Software, Live Customer Support and tries to provide them the maximum in terms of Customer Satisfaction. The other benefit with Live Chat Support is cost effectiveness as compared to Live Phone Support, which comes with heavy initial investment and high operating expenses. Our Live Chat application is equipped with advanced Features to create an unsurpassable online experience for your customers.
3 Support Persons in 8 hours shifts.
Email : info@graphyne.com for discussion.
Our Live Chat Support enables the representative to make customers available with web alliance and co-browsing help. Live chat support Services offers live sales and service to the visitors of your website. Live support will reduce your telephone support costs and will offer answers to your customers’ queries with our Offshore Outsource Live Chat Support.
How does live chat support work?
Live chat support services are carried out as follows. When a visitor to your website wants some information or has any query they simply click on the live chat button present on your website. This will initiate the live chat session.The customer care executives will also be able to cross-sell and up-sell your products when they answer your customer’s queries by using our Live Chat Service.
Offshore 24X7 Live Chat Support
• Dedicated 24 X 7 Chat Support services for products/services.
• Certified people are provide quality support to customer's queries. .
• Extensive knowledge base to answer customers' queries quickly and efficiently.
• Services at affordable and competitive prices using globally recognized Offshore Outsourcing Model.
Live Web Chat Highlight
• Access to a complete solution with best in class Live Person technology and highly trained chat specialists. • Increase online conversions and customer acquisitions with real-time assistance.
• Market promotions and discounts directly to online visitors through Proactive Chat.
• Raise customer satisfaction levels through convenient 24/7/365 customer service.
Typical Performance Matrices Across Live Person Clients
• Shopping Cart Conversion Rate: 18-20% increase in conversion rate
• Customer Satisfaction Rating: 90% are very satisfied with interaction
• Opt-in Email Rate: 25% of chatters opt in to receive future communications
By providing Live Chat Support to the customers, we can understand their concerns precisely, offer them live chat help, Online Chat Service , Offshore Live Chat Customer Service , Live Chat Support Software, Live Customer Support and tries to provide them the maximum in terms of Customer Satisfaction. The other benefit with Live Chat Support is cost effectiveness as compared to Live Phone Support, which comes with heavy initial investment and high operating expenses. Our Live Chat application is equipped with advanced Features to create an unsurpassable online experience for your customers.